The Job
Working in our Art Department, you will:

• Find different strategies to use various old and new media to introduce new audience to contemporary art through different platforms
• Research and analyze digital education campaigns implemented by art institutions of similar scale
• Identify and analyze the factors of successful digital education campaigns
• Identify new audiences and develop relationships with new target groups, NGOs and underprivileged communities who can benefit from the knowledge, appreciation and healing power of contemporary art  
• Develop and implement a long-term digital education campaign through establishing strategic timelines, custom content creation, and new participation opportunities to activate and benefit various target groups, NGOs and underprivileged communities
• Produce and promote original content (such as education videos, podcasts, digital events) through innovative presentations, across different platforms (website/app, social media), inspired by exhibitions and events in Tai Kwun Contemporary, to reach different target audiences

You should have/be:

• Experience in the administration of social media platforms
• Genuine interest and good knowledge in contemporary art and visual culture
• Self-motivated, passionate in working with artists, curators and researchers in developing complex art projects
• Be able to solve problems, creative, responsible and detail oriented; strong project management and team skills with the ability to work with tight deadlines and manage multiple tasks
• Proficiency in Photoshop
• Excellent communication skills, proficient in both spoken and written English and Chinese

Deadline of application : 8 March 2021

The Job
Working in our Heritage Department, you will:

• Assist the production and adaptation of creative work to be showcased, communicated, and consumed via different platforms
• Enhance accessibility and social inclusion by broadening access to creative work by a wide spectrum of audiences and facilitating cross-pollination of knowledge and ideas that transcends human boundaries
• Support the formulation and execution of community arts projects through collaboration with partners in other sectors
• Promote the development of artistic interventions and happenings to facilitate cross-sector dialogue and inclusive art-making
• Design and produce creative content apt to be delivered through multiple channels
• Research on local and international media trends and propose potential ideas to transform artistic work into transmedia content for multiple platforms
• Research on existing community art examples, as well as reference cases in the region and abroad to support the formulation of community strategy and work
• Liaise with community organisations on the ideation, planning and execution of arts and cultural programmes

About You

You should have/be:

• Conscientious, detail-oriented, flexible, cooperative
• Coordinating skills, creative thinking skills, interpersonal skills
• Knowledge related to communications and media, design and fine arts

Deadline of application : 8 March 2021

The Job
Working in our Performing Arts Department, you will:

• Assist the production and adaptation of creative work to be showcased, communicated, and consumed via different platforms
• Enhance accessibility and social inclusion by broadening access to creative work by a wide spectrum of audiences and facilitating cross-pollination of knowledge and ideas that transcends human boundaries
• Support the formulation and execution of community arts projects through collaboration with partners in other sectors
• Promote the development of artistic interventions and happenings to facilitate cross-sector dialogue and inclusive art-making
• Design and produce creative content apt to be delivered through multiple channels
• Research on local and international media trends and propose potential ideas to transform artistic work into transmedia content for multiple platforms
• Research on existing community art examples, as well as reference cases in the region and abroad to support the formulation of community strategy and work
• Liaise with community organisations on the ideation, planning and execution of arts and cultural programmes

About You

You should have/be:

• Coordinating skills, creative thinking skills, innovating skills
• Knowledge related to communications and media, and Performing Arts
• Cheerful, conscientious, detail-oriented, flexible, initiative, open-minded

Deadline of application : 8 March 2021

The Job
Working in our Marketing & Communications Department, you will:

• Assist the production and adaptation of creative work to be showcased, communicated, and consumed via different platforms
• Enhance accessibility and social inclusion by broadening access to creative work by a wide spectrum of audiences and facilitating cross-pollination of knowledge and ideas that transcends human boundaries
• Work closely with marketing team and designers on content creation for marketing use in social media, website, media publicity and advertising for brand and programme marketing.   Content format is ranged from digital video, photography, podcast and other new digital format. 
• Collaborate with external partners in video making, editing, post production and photography, simple animation or gif    
• Create proper storyline to arouse interest and call to action in content development with marketing team 
• Work with designers and web master to ensure creative and quality is on branding, and comparable to web experience for digital marketing 

About You

You should have/be:

• Coordinating skills and creative thinking skills
• Knowledge related to communications and media, and design
• Conscientious, detail-oriented, flexible

Deadline of application : 8 March 2021

The Job
Working in our Leasing and Commercial Department, you will:

• Support Tai Kwun to use space as a resource to elevate artistic experiences and as a medium for collaborative placemaking
• Catalyse the shaping of public spaces through creative processes to bring new energy into local neighbourhoods
• Support the development of venue hire business and related commercial offerings, as well as coordinates events to enhance lifestyle and enjoyment experience of Tai Kwun visitors
• Search for spaces and sites with potential for activation or transformation into venues for creative work; assess spaces’ feasibility through discussions with creative professionals and key stakeholders
• Coordinate and facilitate artistic experimentations; providing delivery support for art and creative happenings
• Implement customer acquisition initiatives for venue hire business, and develop rapport with corporate and institutional clients
• Support the implementation of venue hire events, from inquiries handling to events coordination
• Assist in the development of marketing materials for client pitching

You should have/be

• Customer-oriented, empathetic, culturally sensitive, respectful, creative, independent
• Adaptability skills, complex problem-solving skills, coordinating skills, planning and organizational skills, interpersonal and communications skills
• Knowledge related to building and construction, design, sociology and anthropology

Deadline of application : 8 March 2021

The Job
Working in our Operations Department, you will:

• Work closely with Production Managers and Chief Technicians assisting the production and adaptation of creative work to be showcased, communicated, and consumed via different platforms
• Design and produce creative content as appropriate to be delivered through multiple channels (live, streamed, on-line, videography, etc.)
• Research on local and international media trends and propose potential ideas to transform artistic work into transmedia content for multiple platforms
• Provide hands on work to deliver an end-to-end service that start with an idea, planning the project work and technical skills to make idea become real show, event or e-content
• Support Planner by preparing and consolidating departmental records that are needed for operations (e.g. timesheets, keys or equipment inventory issued, etc.)

About You

You should have/be:

• Solid general knowledge related to communications and multi-media
• Education related to design, movie making, event coordination 
• Conscientious, detail-oriented, flexible proactive attitude and work skills
• Proficiency in MS Office (Mail, Excel, Word, PowerPoint)
• Some proficiency in computerized video editing applications and procedures, such as Adobe Premiere or Final Cut. 
• Knowledge of professional audio and/or video editing and post-production procedures, techniques, and standards
• Coordinating skills, creative thinking skills, problem solving skills

Deadline of application : 8 March 2021

The Job

Reporting to Facilities Services Manager, you will:

• Develop sound solutions to FM issues and produce convincing proposals to achieve stakeholder buy-in. Coordinate with revelant parties to excute the proposal.
• Implement a comprehensive Document Control programme to ensure all team records (including procedures, processes, control systems) are complete and updated in a timely manner.  Monitor data quality of the computerised maintenance management system to ensure all site works are tracked correctly
• Monitor service delivery performance in-line with firmwide service level agreement.  Work with Facilities Management Team stream managers proactively to raise service standards up to / above user expectations
• Deliver excellent customer service in site events, activities and facility operations by way of mobilising the correct resources within the Facilities Management Team, other departments and external parties
• Assume the role of “FM Operation in-charge” to oversee site activities on rostered day.  Manage incident escalation and liaise with key operation team members to resume service/operation promptly
• Facilitate delivery of a high standard of FM services to all users
• Provide central administration support to the team

About You

You should have/be:

• Degree in Business Administration / Property Management / Facilities Management or equivalent
• 8 years’ experience, including 3 years at supervisory level, in property / facilities management is preferred, especially in art and cultural facilities, or facilities for public use
• Reliable, enthusiastic, a good team player who can also work well independently
• Self-motivated, well-organized, and attention to details
• Good problem solving, interpersonal and coordination skills
• Excellent command of Chinese and English, both spoken and written
• Proficient in MS Office, working knowledge of MS SharePoint and computerised maintenance management systems  
• Candidates with lesser experience will be considered as Senior Facilities Officer

Reporting to the Head of Leasing and Commercial, you will:

• Assist in the formulation of retail strategies for long-term and sustainable business growth
• Implement customer acquisition initiatives for leasing and venue hire, and develop rapport with corporate and institutional clients
• Manage the implementation of venue hire events, from inquiries handling to events coordination
• Plan and execute retail offering enhancement campaigns and thematic initiatives, including but not limiting to tenant collaboration
• Develop marketing materials for direct pitching
• Monitor retail market development and conduct industry analyses for progressive sophistication of tenant-mix and trade varieties
• Handle other business projects and ad hoc duties of Leasing and Commercial Department as assigned from time to time

You should have/be:

• Degree in Real Estate, Business Administration, Marketing or related disciplines
• At least 5 years of relevant experience, preferably in real estate leasing and / or marketing
• Track record in new business initiatives development is an added advantage
• Proficient in MS Excel and PowerPoint
• Strong business acumen with good planning and organizational skills
• Creative, think out of the box, and with a “can-do” attitude
• Able to work independently and under pressure

Sorry, this entry is only available in Chinese.

The Job
You will:

• Operate the equipment for the events including audio/lighting console, speaker, stage lighting system, marley, projector, filming equipment, etc. properly and in a safe manner 
• Keep and maintain all equipment in good conditions
• Provide professional technical support to the Programming Teams

About You
You should have/be:

• 1 year’s relevant experience in Stage Management/ Audio/Lighting/Video/Effects in entertainment related industry
• Familiar with event operations or stage production
• Able to perform cabling and equipment patching
• Fresh graduate from APA or technical institute will also be considered

Tai Kwun, Hong Kong’s centre for heritage and arts, is currently building a visitor experience team to offer a unique package of heritage and arts experience at the restored Central Police Station compound in Hong Kong.

Each team member will have a chance to take on multiple part-time roles in providing visitor services and assisting in site-wide heritage and arts programmes.  The part-time roles include:

Customer Service Associate
The Job

• Provides a full range of guest services for visitors to Tai Kwun
• Proactively provides any assistance to visitors and responds to the queries
• Performs cash handling duty at certain service locations
• Professionally handles any contingency for visitors and provides immediate assistance

Heritage Programmes Helper
The Job

• Helps visitors understand the exhibition/programming content and the story flow
• Conducts guided tours for thematic programmes
• Assists in heritage events, including programme openings, workshops, talks, etc. Maintains a smooth visitor flow in the exhibition/activity area
• Provides visitors a historic overview of the site's history if they are keen to learn.  Helps visitors identify appropriate resources for them to explore the site's heritage offerings
• Engage individual visitors and families on impromptu tours or conversations

Gallery Guide
The Job

• Serves as a host of the galleries to welcoming visitors and providing prompt feedback to their queries
• Serves as an interpreter and tour guide of the contemporary art exhibitions for visitors, including school-age and adult groups
• Maintains a smooth visitor flow in the art galleries and helps assume the safety of artworks and of visitors
• Assists in the galleries' events, including Family Day activities, school workshops and other events

Event Helper
The Job

• Assists in venue set up and coordinates with other parties in the logistical arrangements
• Assists in on-site operations, including ticketing, greeting visitors, escorting visitors and ushering visitors
• Maintains a smooth visitor flow in the venue
• Provides any support to the production team during the events

Being a member of our Visitor Experience Team, you should have/be:

• Good command of Chinese & English; knowledge of other languages will be an asset
• Ready to serve as a host of Tai Kwun and handle any visitor inquiries
• Looking for opportunities to play multiple roles within the Visitor Experience Team
• Willing to work shifts, including on weekends and holidays
• Willing to work in any location within Tai Kwun including indoor and outdoor locations
• Enthusiastic, passionate, outgoing, cheerful, friendly, courteous, helpful and sensitive to visitors’ needs
• Strong on-the-spot problem-solving skills

Customer Service Associate
The Job

• Provides a full range of guest services for visitors to Tai Kwun & interact with them
• Proactively provides any assistance to visitors, responds to the queries and conducts exit survey
• Professionally handles any contingency for visitors and provides immediate assistance
• Professionally handles crowd control or access management when crowd control or access management plan is in place

Heritage Programmes Helper
The Job

• Helps visitors understand the exhibition/programming content and the story flow
• Conducts guided tours for thematic programmes
• Assists in heritage events, including programme openings, workshops, talks, etc. Maintains a smooth visitor flow in the exhibition/activity area
• Provides visitors a historic overview of the site's history if they are keen to learn.  Helps visitors identify appropriate resources for them to explore the site's heritage offerings
• Engages individual visitors and families on impromptu tours or conversations

Gallery Guide
The Job

• Serves as a host of the galleries to welcoming visitors and providing prompt feedback to their queries
• Serves as an interpreter and tour guide of the contemporary art exhibitions for visitors, including school-age and adult groups
• Maintains a smooth visitor flow in the art galleries and helps assume the safety of artworks and of visitors
• Assists in the galleries' events, including Family Day activities, school workshops and other events

Event Helper
The Job

• Assists in venue set up and coordinates with other parties in the logistical arrangements
• Assists in on-site operations, including ticketing, greeting visitors, escorting visitors and ushering visitors
• Maintains a smooth visitor flow in the venue
• Provides any support to the production team during the events
• Responds to any emergency situations according to supervisor’s instructions or emergency response plan. 

You should have/be:

• Good command of Chinese & English; knowledge of other languages will be an asset
• Ready to serve as a host of Tai Kwun and handle any visitor inquiries
• Looking for opportunities to play multiple roles within the Visitor Experience Team
• Willing to work shifts on weekends and holidays
• Willing to work in any location within Tai Kwun including indoor and outdoor locations
• Enthusiastic, passionate, outgoing, cheerful, friendly, courteous, helpful and sensitive to visitors’ needs
• Strong on-the-spot problem-solving skills